FAQs
Q: How can I place an order?
A: To place an order, simply browse our website and add the desired items to your cart. Once you've finished shopping, proceed to checkout, where you can review your order and enter your shipping and payment details. After completing your purchase, you will receive an order confirmation email with your order details.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. You can choose the payment option that is most convenient for you during checkout.
Q: Can I track my order?
A: Yes, once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and delivery of your order.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of receipt for a refund or exchange. Please refer to our Returns & Exchanges policy for more information on eligibility and procedures.
Q: How can I contact customer support?
A: If you have any questions, concerns, or need assistance, our customer support team is here to help.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. During checkout, you can enter your shipping address to see if international shipping is available for your location. Please note that international shipping may be subject to additional fees and customs duties.
Q: Can I cancel or modify my order after it has been placed?
A: We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be cancelled or modified.